Workforce retention has become one of the most urgent issues facing health care organizations, particularly in settings where administrative burden and communication breakdowns add pressure to already strained teams. Simcha Hyman, CEO of TriEdge Investments, has centered part of his strategy on deploying AI tools that directly address these operational challenges. His approach emphasizes practical solutions that support not just patient outcomes, but also the experience of the care providers themselves.
Simcha Hyman’s insights are grounded in his experience overseeing health care operations prior to leading TriEdge. He has observed how burnout often stems from time-consuming documentation tasks, unclear communication between departments, and the emotional strain of conveying complex medical information to families. AI, he believes, has the potential to ease these burdens—if implemented carefully and with full attention to workflow integration.
TriEdge backs technologies that enable physicians and nurses to reduce time spent on charting, email responses, and verbal family updates. Tools developed using large language models can draft summaries, generate patient notes, and provide standardized explanations for family members at different levels of health literacy. Hyman argues that these systems help prevent repetitive tasks from overwhelming providers and allow them to dedicate more energy to clinical care.
A key concern in high-turnover environments is how institutional knowledge is preserved. Simcha Hyman’s AI-focused investments aim to support continuity by enabling seamless information sharing between shifts and across departments. When a physician or nurse hands off care to a colleague, having a system that generates accurate and context-rich notes becomes a stabilizing factor. These handoffs, if managed poorly, are known points of risk. AI helps mitigate this through better documentation and automatic cross-referencing of patient data.
Hyman also stresses that AI adoption alone is not a retention strategy—it must be paired with training and support. TriEdge works closely with its portfolio companies to ensure that implementation includes education and onboarding for medical staff. By involving users in development cycles and iterating based on their feedback, Hyman’s team fosters higher satisfaction and long-term engagement among employees. He sees this as critical in a sector where resistance to change can hinder even the most promising technologies.
TriEdge’s family office structure enables it to take a longer view than traditional venture funds. This means more time can be spent ensuring systems function as intended, rather than rushing to exit. Simcha Hyman sees this as a strategic advantage, allowing his firm to align more closely with the complex timelines typical in health care technology adoption. It also gives providers time to learn new systems gradually, reducing friction and improving the odds of long-term retention.
By improving provider workflow and facilitating communication with families, these AI tools address the deeper causes of frustration in clinical environments. For example, when providers no longer need to explain the same chart note multiple times to concerned relatives, or when they can rely on consistent documentation during shift transitions, the stress level drops. According to Simcha Hyman, this incremental relief has a cumulative effect—staff become more satisfied and less likely to seek employment elsewhere.
Simcha Hyman views health care AI not as a replacement for human input but as a framework for restoring purpose and stability to clinical work. By relieving clinicians of administrative overload and enabling better communication, these technologies contribute directly to the quality of working life. Retention, in this view, becomes the product of an ecosystem designed to support rather than deplete its people. Hyman’s investments seek to build that ecosystem across every level of care.
